1. Introduction

This Privacy Policy explains how Videotex International Pvt. Ltd. ("Videotex", "we", "us", or "our") collects, uses, stores, and protects information when you visit or interact with our website.

This policy applies to information collected through our website, including information submitted through contact forms, enquiry forms, career forms, newsletter subscriptions, or other communication channels available on the website.

By using our website or voluntarily providing information to us, you acknowledge this Privacy Policy.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information You Provide

• Name
• Company or organisation name
• Email address
• Phone or mobile number
• Job title or professional information
• Information included in your enquiry or message
• Other information you voluntarily submit through our website

Technical Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure or service providers. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and general website activity
• Date and time of access
• Referring website or URL

3. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Communicating with prospective customers, partners, suppliers, and other business contacts
• Providing information about our products, technologies, capabilities, and services
• Processing business enquiries and partnership requests
• Responding to career or employment-related enquiries
• Improving our website, content, and user experience
• Maintaining website security and preventing misuse
• Understanding general website usage and performance
• Complying with applicable legal and regulatory requirements

We will use personal information only for purposes that are relevant to the interaction for which it was provided or otherwise permitted by applicable law.

4. Enquiries and Contact Forms

If you submit an enquiry through our website, the information you provide may be used by Videotex to respond to your request and to communicate with you regarding the subject of your enquiry.

We may retain enquiry information for a reasonable period to maintain business records, respond to follow-up requests, and manage our business relationships.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand website usage, and enhance the user experience.

Cookies are small data files stored on your device when you visit a website. Depending on your browser and device settings, you may be able to control or restrict cookies through your browser settings.

Some website functions may not work properly if certain cookies are disabled.

6. Sharing of Information

Videotex does not intend to sell your personal information.

We may share information where reasonably necessary with:

• Our authorised employees and internal teams who require the information to respond to your request
• Service providers supporting our website, hosting, communications, security, analytics, or business operations
• Professional advisers or business partners where necessary for legitimate business purposes
• Government authorities, regulators, courts, or law-enforcement agencies where required by applicable law

Where third-party service providers process information on our behalf, we seek to use appropriate contractual and organisational safeguards consistent with applicable requirements.

7. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, to fulfil contractual or legal obligations, resolve disputes, or enforce our agreements and policies.

When information is no longer required for a legitimate purpose, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal and regulatory requirements.

9. Your Privacy Rights

Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including the right to:

• Request information about personal data held or processed about you
• Request correction of inaccurate or incomplete personal information
• Request deletion or erasure of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Raise a privacy-related grievance or complaint
• Exercise other rights available under applicable data protection laws

To exercise a privacy-related right or raise a concern, please contact us using the details provided in the Contact Us section below.

10. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, social media pages, or other external services.

These third-party websites operate independently and may have their own privacy policies and terms of use. Videotex is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policy of any external website before providing personal information.

11. Children's Privacy

Our website is intended primarily for business, professional, and general informational purposes. We do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action where required.

12. International Data Transfers

Depending on the technology, hosting infrastructure, or third-party services used to operate our website, personal information may be processed or stored in locations outside your state, region, or country.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements, or applicable data protection standards.

Any updated version will be published on this page with a revised Last Updated date.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in relation to this Privacy Policy or the handling of personal information shall be subject to the applicable jurisdiction of the courts in India.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, you can contact us using the details below.